Privacy Policy

At Brilliance Publishings, accessible from https://brilliancepublishings.com, core to our mission is a commitment to protecting your privacy, safeguarding your intellectual property, and handling your personal information with complete responsibility.

This policy outlines how we collect, use, store, and protect your information when you visit our website, communicate with us, or utilize our publishing, writing, editing, and design services.

1. Information We Collect

We collect both personal and non-personal information to deliver, improve, and secure our services.

Personal Identifiable Information (PII)

When you register on our site, request a quote, place an order, or subscribe to our communications, we may collect:

• Contact Data: Full name, email address, mailing address, and phone number.
• Project Details: Manuscripts, outlines, notes, media files, and creative briefs provided for editing, ghostwriting, or publishing.
• Billing Details: Billing addresses and transaction records. (Note: Complete credit card numbers are processed directly by authorized third-party payment gateways and are never stored on our servers.)

Non-Personal & Technical Information

When you navigate our website, our servers automatically record standard device and log data, including:

• IP address, browser type and version, language preferences, operating system, device identifiers, referring URLs, and website activity data.

2. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, administer the website, and collect aggregate usage statistics.

• Essential Cookies: Necessary for the technical operation and security of our website.
• Analytics Cookies: Help us understand how visitors interact with site pages and diagnose server issues.
• Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our site.

3. How We Use Your Information

We process your data for legitimate business purposes, including:

• Service Delivery: Processing orders, managing accounts, rendering publishing and editorial services, and delivering finished projects.
• Communication & Support: Sending order updates, service notifications, customer support responses, and requested information.
• Compliance & 10DLC Standards: Ensuring all SMS and email communications comply with applicable carrier and legal standards (including US/Canada 10DLC TCR requirements).
• Service Optimization: Analyzing usage patterns to improve website performance, user experience, and service offerings.

4. Confidentiality, Work Ownership & Originality

100% Client Ownership

All content developed, ghostwritten, edited, or reviewed by Brilliance Publishings becomes the sole intellectual property of the client upon full payment. Brilliance Publishings retains zero rights, royalties, or ownership claims over your manuscripts, materials, or finished products. You are recognized exclusively as the sole author and copyright owner.

Strict Confidentiality

We operate under strict Non-Disclosure Agreement (NDA) standards. All manuscripts, ideas, outlines, and personal details shared with us remain 100% confidential and will never be shared, published, reused, or disclosed to any unauthorized third party.

Originality & Plagiarism Guarantee

All original content created by our team is crafted from scratch and vetted to ensure it is free of plagiarism. Any research or external material incorporated is properly paraphrased and cited to ensure authenticity and legal compliance.

5. Data Sharing & Security

No Sale of Personal Data

We do not sell, rent, trade, or share your personal information or mobile opt-in data with third parties for their marketing purposes.

Authorized Service Partners

We may share necessary data with trusted third-party service providers (such as web hosting, payment processing, or email/SMS delivery infrastructure) who assist in running our business. These partners access data solely to perform specific tasks under contractual obligations of confidentiality.

Data Security Measures

We implement robust administrative, technical, and physical security measures, including SSL encryption, firewall protection, and secure server environments, to protect your personal information offline and online. Access to sensitive customer data is restricted strictly to authorized personnel and contractors who require it to perform specific billing or operational duties.

Notice Regarding Sensitive Data: Representatives of Brilliance Publishings will never request full credit card details, account passwords, or sensitive personal identity numbers over unencrypted email or telephone calls. Please do not share such information via these channels.

6. Your Rights and Data Control

Regardless of your location, you retain full control over your personal information:

• Access & Portability: You may request a copy of the personal data we hold about you.
• Correction: You have the right to request corrections to any incomplete or inaccurate information.
• Deletion: You may request the permanent deletion of your personal data from our active systems, subject to legal retention obligations.
• Marketing Opt-Out: You can opt out of promotional emails by clicking the "Unsubscribe" link in any message. For SMS communications, reply STOP at any time to opt out.

To exercise any of these rights, contact us directly using the information in Section 9.

7. Product & Service Information Disclaimer

While we strive for absolute accuracy in explaining our editing, ghostwriting, and publishing offerings, Brilliance Publishings does not warrant that product descriptions, service timelines, or other site content are entirely error-free, complete, or current. If you believe a service delivered differs significantly from what was described, please notify us immediately so our support team can address your concerns.

8. Third-Party Trademarks & General Disclaimer

Third-Party Trademark Disclaimer

All company names, logos, and trademarks (including, but not limited to, third-party distribution partners, retailers, or printing platforms) displayed on this website are the property of their respective owners. Their display does not imply any official affiliation with, sponsorship of, or endorsement by these companies unless expressly stated. All third-party trademarks are used solely for identification and descriptive purposes.

General Disclaimer

The information provided on our website is for general informational purposes only and does not constitute formal legal, publishing, or business advice. Any reliance you place on such information is strictly at your own risk.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at: info@brilliancepublishings.com or +1 (616) 280-5012.